Who is responsible for this website

Portable-Printers Field is operated by Astros Marketing (Pty) Ltd, 2 Makro Place, Sunnyrock 1401. For purposes of applicable privacy law, including the Protection of Personal Information Act, this operator is responsible for deciding how personal information collected through this website is processed.

This policy applies to information submitted through the contact page and to limited technical information collected when the site is used. It applies to visitors in Midrand, Johannesburg and elsewhere in South Africa where enquiries are sent to us through the website.

What personal information we collect

We collect only the information reasonably needed to respond to an enquiry, understand a product requirement and keep a record of communication. The information collected depends on what you choose to provide.

Name and surname
Company name and job role
Contact details such as email address and telephone number
Town or delivery area
Enquiry details, including printer use case, paper width and device compatibility requirements
Technical website data such as IP address, browser type and basic usage logs

We do not ask for unnecessary personal information through this site. Please do not send sensitive personal information unless it is strictly required and relevant to your enquiry.

How we use personal information

Personal information is used for lawful business purposes connected to supplying mobile receipt printers and related accessories. We process information in a manner that is adequate, relevant and not excessive for these purposes.

To respond to questions sent through the contact form
To recommend suitable printer options based on device type, connection method and paper width
To prepare and manage quotations or supply discussions where requested
To keep internal records of enquiries and product requirements
To maintain website security and prevent misuse of the contact form
To comply with legal or regulatory obligations where applicable

We do not sell personal information. We also do not use enquiry information for unrelated purposes without a lawful basis or, where required, your consent.

Sharing of information

Personal information may be shared only where this is necessary for normal business operations, legal compliance or the handling of a specific enquiry. Any sharing is limited to what is reasonably required.

This may include service providers that assist with website hosting, form handling, data storage, cyber security or business administration. Information may also be disclosed where required by law, court order or a lawful request from a regulator or public authority.

Where operators or service providers process information on our behalf, they are expected to apply appropriate confidentiality and security measures. We do not share enquiry information with unrelated third parties for their own direct marketing.

Security, retention and cookies

We take reasonable technical and organisational steps to protect personal information against loss, unauthorised access, misuse, alteration or destruction. No internet transmission method is completely secure, but appropriate safeguards are used to reduce risk.

Restricted access to enquiry information
Use of standard website and server security controls
Administrative controls for handling submitted information
Retention of records only for as long as reasonably necessary or required by law

This website may use cookies or similar tools for essential site operation, traffic measurement and security. These tools help us understand general usage patterns and maintain the site properly. You can adjust browser settings to manage cookies, although some site functions may be affected.

Your rights under POPIA

Subject to POPIA and any other applicable law, you may request access to personal information held about you, ask for correction of inaccurate information, object to certain processing or request deletion where there is no lawful reason for continued retention. You may also withdraw consent where processing is based on consent, although this will not affect processing already carried out lawfully.

If you would like to exercise a privacy right, please use the enquiry form on our contact page and clearly state the nature of your request. We may need to verify identity before acting on the request. If you believe your information has been handled improperly, you may also lodge a complaint with the Information Regulator in South Africa.

This policy may be updated from time to time to reflect operational, legal or regulatory changes. The current version published on this website applies from the date it appears on the page.